FAQ

As per our refund policy, full monetary refunds are only permitted with 28 days of notice from the event date and in written format. Once this window is closed, only event credits or ticket transfers can be issued should you need to cancel for any reason.

You will have the option to substitute yourself with a colleague or receive a credit equivalent to the amount paid. This credit can be utilized for another Invisso event within one year from the cancellation date.

Please note: Please note, that individuals who have received a refund are not eligible to re-register for the same event using a complimentary client pass. If an individual who has been issued a refund is found to have re-registered for the event using such a pass, the complimentary registration will be revoked, and the individual will be required to either re-purchase a ticket at the full price or forfeit their attendance at the event.

For complete details, kindly refer to our Event Participant Terms and Conditions.

Yes, please contact our customer services team at customerservices@invisso.org who can help transfer your registration

AFME & Invisso typically make the agenda public with dates and times of sessions, as well as other program features, around 5 months out from the conference. Speakers are then placed, and panels finalised up to 6-8 weeks from the conference, and at this time official communications will be sent to panel groups detailing all further information relating to speaking engagements.

If you can no longer make the conference please email lewis.manson@invisso.org to inform him of this, and where possible please try and replace your participation with that of a colleague of similar seniority and experience, or make a suggestion of another speaker of whom we could add to the panel in your place.

Panel groups are connected via email around 6 to 8 weeks out from the conference to allow time for preparations. Moderators of panels are responsible for convening their group to prep discussion topics for the panel. If speakers have not heard from their moderators, we encourage them to initiate communications first, after which please let lewis.manson@invisso.org know directly.

Please send any updated information for your speaker profile to lewis.manson@invisso.org. There are no restrictions on bio length or format, but we recommend keeping this brief, covering current role, past roles, and education. Photos should be sent in JPG or PNG format and be under 2MB file size. Where appropriate, if you fail to send over a photo, we may use your LinkedIn profile picture until we receive your official headshot. 

The session format will be prescribed in the official panel group communications sent by the program producer. Most panels are commonly a moderated Q&A session from moderator to panellists with a reserved section of time dedicated to audience questions. Panels can use presentation materials, however, we strongly encourage keeping session discussions without the use of formal presentations.

The audience does have the ability to ask questions to the panel. We use Slido to facilitate this and will also have the option of a roving microphone.

Yes, there will be press in attendance. Panels are on the record by default, however, if a speaker has any press restrictions placed upon them by internal compliance teams, we can accommodate panels being ‘off the record’ and will inform press attendees of this. Please note that AFME/Invisso cannot control or accept any liability for the abidance of these stipulations by press delegates.

Yes, your panel will be either video or audio recorded unless the session is noted as a closed-door session. Panel recordings will be made available up to 2 weeks following the conference by AFME or Invisso to registered delegates of the conference and for potential marketing purposes.